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Dynatrace Assist

Dynatrace Assist

Dynatrace Assist: Ask, analyze, and act with Dynatrace Intelligence.

App
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Use Assist to investigate even complex issues, using multi-step reasoning.Access assist in the context of Dynatrace apps. Start with one of the provided prompts or ask your own question.Ask Dynatrace Assist to summarize all open problems to get a quick overview of your environment.Ask Dynatrace Assist to explain your logs to quickly get the insights, potential impact, likely causes and recommended next steps.Get help with identifying and fixing vulnerabilities, such as SQL injections.
  • Product information
  • Release notes

Overview

Dynatrace Assist is your natural‑language gateway into Dynatrace Intelligence, the agentic operations system that brings the full platform together for you. Instead of switching between dashboards, queries, apps, and other tools, you simply ask a question and Dynatrace Intelligence responds accordingly, using Dynatrace’s generative, causal, and predictive AI capabilities as well as all agentic tools provided by Dynatrace MCP Server.

Like a true team member, Assist draws context from Grail, maps relationships through Smartscape, and collaborates with Dynatrace agents to deliver grounded, precise answers. Use the insights from Dynatrace experts with the product - from revealing insights, identifying patterns, troubleshooting, to best practices - all backed on domain expertise.

As the conversation continues, you naturally move from insights and understanding to exploration and action. Ask. Analyze. Act.

Assist ships ...

  • an agentic mode with multi-step reasoning, delivering reliable answers and remediation for complex investigations
  • with several ready-made skills, which represent curated knowledge base and best practices in addition to foundational models, guiding Assist on how Dynatrace works.
  • an optimized, fine-tuned model trained on thousands of real-world DQL examples, ensuring your prompt retrieves the data and insights you need.
  • as an always present partner, alongside your day-to-day work.

Use cases

Use Assist for use cases such as:

  • Investigate incidents: ask Dynatrace and let Dynatrace Intelligence reason through a problem, using all available tools and skills.

  • Analyze your data, get insights, and recommended remediation steps.

  • Explain Kubernetes warning signals, Logs, Problems, threat detection findings, or database insights integrated right into the respective app

  • Interact with all available Dynatrace foundational agents for deeper analysis when needed

  • In-context assistance to help with onboarding, Dynatrace usage, and configuration topics

and much more coming in the next weeks and months.

Get started

To get started with this app, you need to enable

  • generative AI functionality
  • and agentic AI functionality

for your environment and assign the necessary permissions to the relevant user groups via a policy. See our documentation for further details.

Once this is done, users can select the Assist entry (below the global search) in the dock and ask Dynatrace Assist their desired question, or select one of the example prompts.

Details

ℹ️ Curious to understand how Dynatrace Intelligence generative AI is being adopted across your environment? Check out the ready-made dashboard called “Generative AI feature adoption”.

Please note that your prompts are sent to LLMs hosted by enterprise vendors such as Microsoft Azure AI and AWS Bedrock, which power Dynatrace Intelligence generative AI. These vendors don't store the submitted data or any responses. The prompts and related responses are used only to serve your experience. Neither our enterprise vendors nor Dynatrace use the prompts to fine-tune or improve any models or services, or to train models across customers or environments.

Dynatrace may store prompts submitted to Dynatrace Assist and the responses provided by the LLMs to better understand use cases, contextualize feedback on those responses, and identify additional user expectations.

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By Dynatrace
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Full version history

ReleaseDate

Full version history

1.342.0

Minor Changes

  • Polished our quick-start prompts and added app icons so you know which app they ship with.
  • Minor improvements.

Full version history

1.340.0

Minor Changes

  • Dynatrace Assist is now aware of which app is open alongside it so you get even better responses. Please note that while Assist knows which app is open, it has limited access to on-screen content.

Full version history

1.338.0

Dynatrace Assist gets a significant upgrade with this release.

Side-by-side mode

The chat interface changes from a modal to a side panel, so you can chat with Assist while keeping your dashboard, notebook, or any other app page in view.

  • The side panel supports both a pinned and a floating mode.
  • Dynatrace apps now have their own dedicated prompt examples to help you explore use cases.
  • Type / in the chat to quickly access and filter all prompt examples.
  • The dedicated Assist settings screen now shows which tools Assist has access to.

Reference files and skills

Assist now consults a curated knowledge base of skills and reference files that capture Dynatrace domain expertise. This grounds Assist's reasoning in structured guidance from Dynatrace SMEs, for deeper and more targeted analysis than documentation and the foundation model alone can provide.

New foundation model

The driver LLM behind Assist switches from OpenAI GPT-4o (hosted on Azure) to Anthropic Claude Sonnet 4.6 (hosted on Amazon Bedrock). This means better responses across multi-step reasoning, tool use, and complex investigations.

Custom DQL model

Our natural-language-to-DQL capability moves from a RAG-based approach to a purpose-built, fine-tuned foundation model based on Llama 3.1 8B, trained on hundreds of thousands of DQL examples. This results in significantly more reliable DQL generation.

Full version history

1.337.0

Minor Changes

  • Fixed an issue where follow-up messages could be lost when switching between tabs.
  • Minor UI improvements.

Full version history

1.336.0

Minor Changes

  • You can now send feedback when Assist returns an error message.
  • Minor improvements and bugfixes.

Full version history

1.335.1

Minor Changes

  • Minor improvements and bugfixes

Full version history

1.334.1

Minor Changes

  • Minor improvements and bugfixes

Full version history

1.333.0

Minor Changes

  • Minor changes and improvements.

Full version history

1.332.0

Dynatrace Assist now supports agentic capabilities, which let you ask questions and analyze issues from a single conversational interface powered by Dynatrace Intelligence. It combines generative, causal, and predictive AI with environment context (Grail and Smartscape) to deliver transparent, data‑backed recommendations and end‑to‑end remediation guidance.

Highlights

  • Conversational, agentic flows: Multi‑step reasoning guides you from question, to insight, to actionable steps without switching context.
  • Deep environment awareness: pulls context from Grail and Smartscape for environment‑specific analysis.
  • Transparent recommendations: shows the data that backs each suggestion so teams can validate and trust actions.
  • Explain raw signals: select a log or signal and get expert‑style explanations of impact, likely causes, and recommended next steps.
  • Integration of Dynatrace MCP Server: leverages agentic tooling to access production insights and trigger deeper analyses when needed.

Read more about the release here, or learn more about how to get started with Agentic mode.

Full version history

1.331.2

Minor Changes

  • Correctly reset feedback button when switching between conversations
  • Minor improvements and bugfixes

Full version history

1.330.3

With the launch of Dynatrace Intelligence, the Ask Davis CoPilot app has been renamed to Dynatrace Assist. You'll also see refreshed icons across the interface for clearer, more consistent visuals.

Full version history

1.328.1

Minor Changes

  • Updated the background color scheme in Davis CoPilot chat to improve message distinction and readability. This makes it easier to identify different messages in the chat interface in order to better follow conversation flows.
  • Improved error message handling to better understand what went wrong.

Full version history

1.327.0

Minor Changes

  • Minor changes and improvements.

Full version history

1.326.0

Minor Changes

  • Introducing the new Davis CoPilot Feature Adoption Dashboard, designed to give administrators a comprehensive view of how generative AI features are being utilized across their environment. With this dashboard, you can:
    • Track key adoption metrics to monitor Davis CoPilot feature usage and engagement.
    • Gain user behavior insights to understand where assistance is needed.
    • Identify guardrail interactions, highlighting areas where users encounter limits.
    • Monitor for potential misuse or abuse of generative AI capabilities.
  • Minor fixes and improvements.

Full version history

1.324.1

Minor Changes

  • Minor fixes and improvements.

Full version history

1.323.0

Minor Changes

  • Minor fixes and improvements

Full version history

1.322.0

Minor Changes

  • Increased context limits so that CoPilot can give even more precise answers

Full version history

1.321.0

  • Minor fixes and improvements.

Full version history

1.320.0

  • Added some new prompt examples, so you can explore more use cases.

Full version history

1.319.1

  • Improved conversation overview list:
    • Conversations can now be sorted by name and last modified date
    • Columns can be resized so you can see more information upfront
  • Improved auto-focus behaviour so you can get to typing your prompts quicker
  • Improved the streaming, to prevent interrupted responses.

Full version history

1.318.1

  • Fixed a bug that prevented you from updating or interacting with older conversations
  • Minor UI improvements

Full version history

1.317.0

  • Minor fixes and improvements.

Full version history

1.316.0

  • Minor fixes and improvements.

Full version history

1.315.0

  • Minor fixes and improvements.

Full version history

1.314.0

  • Minor fixes and improvements.

Full version history

1.313.2

Bug Fixes

  • Fixed copilot conversations created by an intent not using the correct conversation history

1.313.1

Bug Fixes

  • Fixed copilot response not being sent in the feedback event

1.313.0

Minor Changes
  • Introduced bulk delete action on conversation overview list.
  • Conversation overview list now has no limit on how many conversations can be shown.
  • Minor improvements.

Full version history

1.312.0

Minor Changes
  • Improved response streaming behaviour

Full version history

1.311.0

Minor Changes
  • Minor text improvements.

Full version history

1.310.0

Minor Changes
  • User input now supports markdown formatting.
  • You can now explain problems directly from a Problem detail screen
  • You can now ask Davis CoPilot to summarize a database execution plan
  • Minor performance improvements and fixes

Full version history

1.308.0

  • Conversation list view now shows up to 1000 past conversations and includes pagination
  • Minor text changes

Full version history

1.307.1

Availability changes

  • With this release, Davis CoPilot Chat is generally available for all customers.

Minor changes

  • Increased the prompt character limit from 3000 to 5000
  • Increases number of conversations shown in list view from 50 to 200
  • Filtering in the conversations list view is now case insensitive
  • Improved error messages
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