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Atlassian Rovo Ops

Atlassian Rovo Ops

Resolve incidents faster with Dynatrace agentic insights in JIRA or Confluence.

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Set is fast and easy: an admin installs the MCP server centrally, within minutes.Get problem insights from Dynatrace directly delivered in the ticket context.
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Overview

Integrate Dynatrace with Atlassian Rovo to dramatically improve your operations.

Incidents are hard to resolve when tickets lack production context. With the agentic integration of Dynatrace into Rovo AI, you can access real-time production data within Jira, Confluence, and Jira Service Management, without switching tools.

From detection to triage to remediation and post-incident review: improve efficiency and accelerate response times, reduce the mean time to resolution (MTTR), and automate routine tasks.

Key capabilities:

  • Brings real-time Dynatrace production insights directly into Atlassian Rovo
  • Enhances JIRA with answers and insights from Dynatrace to deliver recommendations and deeper insights
  • Query the Dynatrace platform from within tickets and pages in Rovo, no tab switching required
  • Connects through Dynatrace MCP Server
  • Builds on fine-grained access controls (OAuth or API keys) with enterprise-grade security

Use cases

  • Diagnose faster: Ask the Rovo Ops agent for anomalies around the incident timeframe; see spikes, impact, and evidence inline. Immediate clarity reduces escalations and accelerates recovery.
  • Remediate smarter: Rovo fuses Dynatrace causation insights with Jira ServiceManagement history to generate fact-based summaries and recommended actions.
  • Improve continuously: After resolution, Rovo auto-drafts PIRs in Confluence with Dynatrace timelines and JSM metadata. Charts, cause, and prevention are pre-filled, just review and finalize.
  • Beyond incidents: Validate releases, analyze outcomes, and power daily stand-ups with 24h production summaries. Bring reliable production truth to everyday decisions.

Get started

##The integration is generally available. ##To connect it:

  1. In Atlassian Jira or JSM, go to Atlassian Administration → Rovo → Rovo MCP server.
  2. Add the Dynatrace MCP Server and authenticate against your Dynatrace tenant.
  3. Select the Dynatrace tools you want to expose to your Rovo agents.

Full setup instructions are available in the Atlassian documentation and the Dynatrace MCP Server documentation.

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