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PagerDuty

PagerDuty

Create incidents in PagerDuty and list all of the on-calls.

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An overview of the actions offered by PagerDuty for Workflows.An example workflow for creating an incident using actions provided by PagerDuty for Workflows.An example configuration for the "Create an incident" action
  • Product information
  • Release notes

Overview

Integrate PagerDuty with Dynatrace to automate the creation of incidents whenever a problem, security vulnerability, or attack is detected. The app can also share who's on call to respond to the incident.

Use cases

This enables you to:

  • Integrate workflows with PagerDuty incident management
  • Create PageDuty incidents based on a Davis problem, a security incident, or an attack
  • List on-calls to inform available users

Get started

Follow the instructions detailed in Dynatrace Documentation.

Ensure that you have installed PagerDuty for Workflows, outbound connections are configured, and the connection to PagerDuty is authorized.

Details

PagerDuty for Workflows enables users to model incident and remediation processes within Dynatrace:

Define various incident triggers:

  • Use the power of DQL and leverage events to react to any problem, security incident, or attack within workflows
  • Use Biz-Events as a trigger to react on extended events like a failed release validation, certain logs messages, or external system events
  • Define a scheduler for periodic tasks

Flexible Incident Creation

  • Create incidents in PagerDuty within a Dynatrace workflow
  • Define assignee or escalation policy, service identifiers, priority, and urgency
  • List on-calls
  • Retrieve additional information like escalation policies, services, priorities and users
  • Combine incident creation with closed-loop communication via Slack, Teams, and E-Mail
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Related to PagerDuty

Workflows logo

Workflows

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Full version history

ReleaseDate

Full version history

This maintenance release is bundled with some minor quality of life improvements.

Full version history

This maintenance release is bundled with some minor quality of life improvements.

Full version history

This maintenance release is bundled with some minor quality of life improvements.

Full version history

This maintenance release is bundled with some minor quality of life improvements.

Full version history

This maintenance release is bundled with some minor quality of life improvements.

Full version history

This maintenance release is bundled with some minor quality of life improvements.

Full version history

This maintenance release is bundled with some minor quality of life improvements.

Full version history

This maintenance release is bundled with some minor quality of life improvements.

Full version history

This maintenance release is bundled with some minor quality of life improvements.

Full version history

  • Updated dependencies

Full version history

2.0.4

  • Schema version increased

2.0.3

  • Updated dependencies

2.0.2

  • Updated dependencies

2.0.1

  • Improved visual fidelity of connection management in modals
  • Updated dependencies

2.0.0

  • enable access control for settings
  • Enable ACL

Full version history

2.0.3

  • Updated dependencies

2.0.2

  • Updated dependencies

2.0.1

  • Improved visual fidelity of connection management in modals
  • Updated dependencies

2.0.0

  • enable access control for settings
  • Enable ACL

Full version history

2.0.2

Patch Changes

  • Updated dependencies

2.0.1

Patch Changes

  • Improved visual fidelity of connection management in modals
  • Updated dependencies

2.0.0

Major Changes

  • enable access control for settings
  • Enable ACL

Full version history

2.0.0

Major Changes

  • Enable ACL

Full version history

1.1.2

Patch Changes

  • Updated dependencies

1.1.1

Patch Changes

  • Improved Japanese language support
  • Updated dependencies

1.1.0

Minor Changes

  • App is headless again. To control your connections, please use the Settings app.

Full version history

1.1.1

Patch Changes

  • Improved Japanese language support
  • Updated dependencies

1.1.0

Minor Changes

  • App is headless again. To control your connections, please use the Settings app.

Full version history

1.1.0

Minor Changes

  • App is headless again. To control your connections, please use the Settings app.

Full version history

1.0.1

Patch Changes

  • Change: "for Workflows" was removed from the app title

1.0.0

Marks the first major release of PagerDuty.

Full version history

1.0.0

Marks the first major release of PagerDuty.

Full version history

0.5.0

Introduce a new, streamlined connection management experience with a modernized interface. This update makes adding and editing connections directly within workflows easier and provides connection control and convenience in one place.

Patch Changes

  • Add NO_WHITESPACE constraint to URL in settings schema

Full version history

0.4.1

Patch Changes

  • Updated dependencies & added a new app icon

0.4.0

Minor Changes

  • Breaking: connections have been changed from an ordered list to an unordered list. This was done in preparation for better ACL support. However, inserting connections via API or Monaco using insertAfter will no longer be possible.

Full version history

0.4.0

Minor Changes

  • Breaking: connections have been changed from an ordered list to an unordered list. This was done in preparation for better ACL support. However, inserting connections via API or Monaco using insertAfter will no longer be possible.

Full version history

0.3.3

Patch Changes

  • Updated dependencies

0.3.2

Patch Changes

  • Updated dependencies

0.3.1

Patch Changes

  • Updated dependencies

0.3.0

Minor Changes

  • 98a2fdc: Add support for conference bridge (conference number and URL) to create incident action

Full version history

0.3.1

Patch Changes

  • Dependency Updates

Full version history

0.3.0

Minor Changes

  • 98a2fdc: Add support for conference bridge (conference number and URL) to create incident action

Full version history

0.2.5

Patch Changes

  • Dependency Updates

0.2.4

Patch Changes

  • 3cb11b3: Update app icon
  • f782a36: Create Incident Action: Add DT_ prefix to default value of event id
  • cf4a872: Add incident_key field to create incident action
  • 21f209f: Add sample results for all actions

0.2.3

Patch Changes

  • Update dependencies

0.2.2

Patch Changes

  • Update dependencies

0.2.1

Patch Changes

  • Update dependencies

0.2.0

Minor Changes

  • c769a8d: Added placeholders with examples

Full version history

0.2.4

Patch Changes

  • 3cb11b3: Update app icon
  • f782a36: Create Incident Action: Add DT_ prefix to default value of event id
  • cf4a872: Add incident_key field to create incident action
  • 21f209f: Add sample results for all actions

0.2.3

Patch Changes

  • Update dependencies

0.2.2

Patch Changes

  • Update dependencies

0.2.1

Patch Changes

  • Update dependencies

0.2.0

Minor Changes

  • c769a8d: Added placeholders with examples

Full version history

0.2.3

Patch Changes

  • Update dependencies

0.2.2

Patch Changes

  • Update dependencies

0.2.1

Patch Changes

  • Update dependencies

0.2.0

Minor Changes

  • c769a8d: Added placeholders with examples

Full version history

0.2.0

Minor Changes

  • c769a8d: Added placeholders with examples

Full version history

0.1.7

Patch Changes

  • Update dependencies

0.1.3

Patch Changes

  • 8ee310e: Improve language used in display names and hints in action widgets

0.1.2

Patch Changes

  • 5b916cb: Added error log in case retrieving connection details failed
  • Updated dependencies

0.1.1

Patch Changes

  • 1377465: Improve wording for actions, descriptions and fields
  • b7e0055: Update strato-components and dt-app dependencies for improved UX and A11y

0.1.0

Minor Changes

  • ceae4b8: Simplify workflow action results to only include parsed JSON, log all requests and responses, and fail for HTTP status >= 400
  • d90e726: Added supportive workflow actions: list-services, list-escalation-policies, list-priorities and list-users
  • 3e1766a: Added list on-calls workflow action
  • a399104: Require API token to be re-entered if API URL is changed
  • 373ece6: Added create-incident workflow action

Patch Changes

  • f423ad1: Update app dependencies via dt-cli
  • 86ce8ab: Streamlined wording

Full version history

0.1.6

Patch Changes

  • Dependency updates

0.1.3

Patch Changes

  • 8ee310e: Improve language used in display names and hints in action widgets

0.1.2

Patch Changes

  • 5b916cb: Added error log in case retrieving connection details failed
  • Updated dependencies

0.1.1

Patch Changes

  • 1377465: Improve wording for actions, descriptions and fields
  • b7e0055: Update strato-components and dt-app dependencies for improved UX and A11y

0.1.0

Minor Changes

  • ceae4b8: Simplify workflow action results to only include parsed JSON, log all requests and responses, and fail for HTTP status >= 400
  • d90e726: Added supportive workflow actions: list-services, list-escalation-policies, list-priorities and list-users
  • 3e1766a: Added list on-calls workflow action
  • a399104: Require API token to be re-entered if API URL is changed
  • 373ece6: Added create-incident workflow action

Patch Changes

  • f423ad1: Update app dependencies via dt-cli
  • 86ce8ab: Streamlined wording

Full version history

0.1.3

Patch Changes

  • 8ee310e: Improve language used in display names and hints in action widgets

0.1.2

Patch Changes

  • 5b916cb: Added error log in case retrieving connection details failed
  • Updated dependencies

0.1.1

Patch Changes

  • 1377465: Improve wording for actions, descriptions and fields
  • b7e0055: Update strato-components and dt-app dependencies for improved UX and A11y

0.1.0

Minor Changes

  • ceae4b8: Simplify workflow action results to only include parsed JSON, log all requests and responses, and fail for HTTP status >= 400
  • d90e726: Added supportive workflow actions: list-services, list-escalation-policies, list-priorities and list-users
  • 3e1766a: Added list on-calls workflow action
  • a399104: Require API token to be re-entered if API URL is changed
  • 373ece6: Added create-incident workflow action

Patch Changes

  • f423ad1: Update app dependencies via dt-cli
  • 86ce8ab: Streamlined wording
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