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Palo Alto firewalls

Palo Alto firewalls

Palo Alto extension for problems detection.

Extension
Free trialDocumentation
Palo Alto overview dashboard.Main view of network device in the Infrastructure and Operations app.Deep dive into Palo Alto specific metrics by navigating into the each individual entity.Gain insight into associated Palo Alto entities, such as virtual systems or zones.
  • Product information
  • Release notes

Overview

This extension leverages the SNMP protocol to provide a complete solution to monitor your Palo Alto Firewalls. The complete configuration is provided out-of-the-box.

This is intended for users, who:

  • Would like to monitor health state and performance of their Palo Alto Firewalls and provide unified analysis for Ops, DevOps and IT Admins.

This enables you to:

  • Monitor health and performance of your Palo Alto Firewalls
  • Use included alerts for fan speed, as well as temperature.

Use cases

Monitor health state and performance of your Palo Alto firewalls and provide unified analysis for Ops, DevOps and IT Admins.

Get started

For more information on the installation and configuration, please see Palo Alto firewalls extension in the Dynatrace Documentation.

Details

Compatibility information

  • This extension is to be used with Palo Alto Firewalls only.
  • SNMPv2c and SNMPv3 supported only.
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Feature sets

Below is a complete list of the feature sets provided in this version. To ensure a good fit for your needs, individual feature sets can be activated and deactivated by your administrator during configuration.

Feature setsNumber of metrics included
Metric nameMetric keyDescriptionUnit
-com.dynatrace.extension.network_device.if.status--
-com.dynatrace.extension.network_device.sysuptime--
-com.dynatrace.extension.network_device.cpu_usage--
-com.dynatrace.extension.network_device.memory_total--
-com.dynatrace.extension.network_device.memory_used--
Metric nameMetric keyDescriptionUnit
-com.dynatrace.extension.palo-alto.generic.if.entity--
Interface Incoming Octets Countcom.dynatrace.extension.palo-alto.generic.if.in.octets.count-Count
Interface Incoming Ucast Packets Countcom.dynatrace.extension.palo-alto.generic.if.in.ucast.packets.count-Count
Interface Outgoing Octets Countcom.dynatrace.extension.palo-alto.generic.if.out.octets.count-Count
Interface Outgoing Packets Countcom.dynatrace.extension.palo-alto.generic.if.out.ucast.packets.count-Count
Interface Incoming Errorscom.dynatrace.extension.palo-alto.generic.if.in.err.count-Count
Interface Outgoing Errorscom.dynatrace.extension.palo-alto.generic.if.out.err.count-Count
Interface Incoming Discardscom.dynatrace.extension.palo-alto.generic.if.in.discards.count-Count
Interface Outgoing Discardscom.dynatrace.extension.palo-alto.generic.if.out.discards.count-Count
Metric nameMetric keyDescriptionUnit
PAN LC Log Ratecom.dynatrace.extension.palo-alto.generic.lc.log_rateThe write rate in logs/s on the Log Collection.PerSecond
PAN LC Disk Usagecom.dynatrace.extension.palo-alto.generic.lc.disk_usageThe Log disk usage for logical disks on the Log CollectorMegaByte
PAN LC Log Durationcom.dynatrace.extension.palo-alto.generic.lc.log_durationThe Log duration (in days) for the logs on the Log CollectorDay
Metric nameMetric keyDescriptionUnit
System uptimecom.dynatrace.extension.palo-alto.generic.sys.uptime-MilliSecond
CPU Management Plane Utilizationcom.dynatrace.extension.palo-alto.generic.cpu.management.utilization-Percent
CPU System Plane Utilizationcom.dynatrace.extension.palo-alto.generic.cpu.system.utilization-Percent
Memory Allocation Unitscom.dynatrace.extension.palo-alto.generic.mem.allocation.unitsThe size in bytes of the data objects allocated from this pool.Byte
Memory Sizecom.dynatrace.extension.palo-alto.generic.mem.size-Byte
Memory Usedcom.dynatrace.extension.palo-alto.generic.mem.used-Byte
Memory Allocation Failurescom.dynatrace.extension.palo-alto.generic.mem.allocation.failures.countThe number of requests for storage represented by this entry that could not be honored due to not enough storage.Count
Metric nameMetric keyDescriptionUnit
-com.dynatrace.extension.network_device.if.in.multicast_pkts.count--
-com.dynatrace.extension.network_device.if.out.multicast_pkts.count--
-com.dynatrace.extension.network_device.if.in.broadcast_pkts.count--
-com.dynatrace.extension.network_device.if.out.broadcast_pkts.count--
-com.dynatrace.extension.network_device.if.in.ucast_pkts.count--
-com.dynatrace.extension.network_device.if.out.ucast_pkts.count--
-com.dynatrace.extension.network_device.if.lastchange--
Metric nameMetric keyDescriptionUnit
Incoming log ratecom.dynatrace.extension.palo-alto.generic.pandeviceincominglograteThe incoming rate in logs/s on the Device. PAN-COMMON-MIBPerSecond
Write log ratecom.dynatrace.extension.palo-alto.generic.pandevicewritelograteThe write rate in logs/s on the Device. PAN-COMMON-MIBPerSecond
Metric nameMetric keyDescriptionUnit
Total Power Available (Watts)com.dynatrace.extension.palo-alto.generic.power.available-Count
Total Power Used (Watts)com.dynatrace.extension.palo-alto.generic.power.used-Count
Sensor Valuecom.dynatrace.extension.palo-alto.generic.sensor.valueentPhySensorValue objects, represent fan speed and temperature.Unspecified
Metric nameMetric keyDescriptionUnit
-com.dynatrace.extension.network_device.if.bytes_in.count--
-com.dynatrace.extension.network_device.if.bytes_out.count--
-com.dynatrace.extension.network_device.if.in.errors.count--
-com.dynatrace.extension.network_device.if.out.errors.count--
-com.dynatrace.extension.network_device.if.in.discards.count--
-com.dynatrace.extension.network_device.if.out.discards.count--
Metric nameMetric keyDescriptionUnit
VSYS - Max Sessionscom.dynatrace.extension.palo-alto.generic.vsys.sessions.max-Count
VSYS - Active Sessionscom.dynatrace.extension.palo-alto.generic.vsys.sessions.active-Count
VSYS - Session Utilizationcom.dynatrace.extension.palo-alto.generic.vsys.sessions.utilization-Percent
Metric nameMetric keyDescriptionUnit
System Userscom.dynatrace.extension.palo-alto.generic.sys.host.num_usersThe number of user sessions for which this host is storing state information. hrSystemNumUsersCount
System Processescom.dynatrace.extension.palo-alto.generic.sys.host.num_processesThe number of process contexts currently loaded or running on this system. hrSystemProcessesCount
System Max Processescom.dynatrace.extension.palo-alto.generic.sys.host.max_processesThe maximum number of process contexts this system can support. hrSystemMaxProcessesCount
Load Average 1mincom.dynatrace.extension.palo-alto.generic.sys.host.load_averageThe 1 minute load average. laLoadCount
Metric nameMetric keyDescriptionUnit
Zone active TCP connections per secondcom.dynatrace.extension.palo-alto.generic.zone.active.tcp.cpsNumber of active TCP connections per second for this zone. panZoneActiveTcpCps - PAN-COMMON-MIBPerSecond
Zone active UDP connections per secondcom.dynatrace.extension.palo-alto.generic.zone.active.udp.cpsNumber of active UDP connections per second for this zone. panZoneActiveUdpCps - PAN-COMMON-MIBPerSecond
Zone Other IP connections per secondcom.dynatrace.extension.palo-alto.generic.zone.active.otherip.cpsNumber of active Other IP connections per second for this zone. panZoneActiveOtherIpCps - PAN-COMMON-MIBPerSecond
Metric nameMetric keyDescriptionUnit
Sys release date infocom.dynatrace.extension.palo-alto.generic.sys.release.datesDimensions: panSysSwVersion panSysAppVersion, panSysAppReleaseDate, panSysThreatVersion, panSysThreatReleaseDate, panSysAvVersion, panSysAvReleaseDate, panSysWildfireVersion, panSysWfReleaseDate, panSysUrlFilteringVersion, panSysHAState, panSysHAPeerState, chassis.type . PAN-COMMON-MIBPerSecond
Metric nameMetric keyDescriptionUnit
Active Tunnelscom.dynatrace.extension.palo-alto.generic.tunnels.active-Count
Max Tunnelscom.dynatrace.extension.palo-alto.generic.tunnels.max-Count
Gateway Utilization %com.dynatrace.extension.palo-alto.generic.gateway.utilization-Percent
Active Sessionscom.dynatrace.extension.palo-alto.generic.sessions.active-Count
Session utilizationcom.dynatrace.extension.palo-alto.generic.sessions.utilizationSession table utilization percentage.Percent
Max Sessionscom.dynatrace.extension.palo-alto.generic.sessions.max-Count
Sessions - TCPcom.dynatrace.extension.palo-alto.generic.sessions.tcp-Count
Sessions - UDPcom.dynatrace.extension.palo-alto.generic.sessions.udp-Count
Sessions - ICMPcom.dynatrace.extension.palo-alto.generic.sessions.icmp-Count
Sessions - SSL Proxycom.dynatrace.extension.palo-alto.generic.sessions.proxy-Count
Session SSL proxy utilizationcom.dynatrace.extension.palo-alto.generic.sessions.proxy.utilSSL proxy Session utilization percentage. panSessionSslProxyUtilization PAN-COMMON-MIBPercent

Full version history

To have more information on how to install the downloaded package, please follow the instructions on this page.
ReleaseDate

Full version history

Fixed in this version:

Decreased minEECVersion (ActiveGate) from 1.338.0 to 1.333.0.

Full version history

New in this version:

  • Added snmp.ip field to EXT_NETWORK_DEVICE node extraction in OpenPipeline.

Full version history

WARNING: Possible breaking changes and warnings - PLEASE READ before upgrading:

  • This version requires a minimum Dynatrace version of 1.338.0 and a minimum EEC (ActiveGate) version of 1.338.0.
  • This version includes a breaking change for Dynatrace on Grail.
    • You must opt-in to OpenPipeline configuration via Settings API – see the documentation.

New in this version:

  • Smartscape 2.0 nodes and edges on Grail.
  • Added feature set metadata for recommended metrics.
    • IMPORTANT: This version contains a change to feature sets that may require enabling a new feature set to continue collecting existing data. Review feature sets after upgrading the extension version.
      • The default featureset has been aligned with other network extensions that provide com.dynatrace.extension.network_device.* metrics for generic network topology.
      • This means that extension specific metrics (com.dynatrace.extension.palo-alto.generic.*) have been moved to other featuresets.

Full version history

🪲 Fixed in this version:

  • Fixed bug where generic network interface metrics would sometimes not be collected.

ℹ️ This version requires ActiveGate version 1.313.0 or higher.

Full version history

🚀 Improved in this version:

  • Platform dashboard links now point to the Infrastructure and Operations app.

ℹ️ This version requires ActiveGate version 1.313.0 or higher.

Full version history

Fixed in this version:

  • sys.name and mac.address dimensions are required on all network metrics and filtered for empty values. This caused unnecessary stress on topology engine

Full version history

⚠️ IMPORTANT: This version requires a minimum Dynatrace version of 1.318

✨ New in this version (3.2.1):

  • Added Davis anomaly detector templates to extension package
    • Palo-Alto fan speed
    • Palo-Alto temperature alert

Full version history

✨ New in this version (3.1.0):

  • Added the following new metrics to the Advanced interfaces feature set:
    • com.dynatrace.extension.network_device.if.in.multicast_pkts.count
    • com.dynatrace.extension.network_device.if.out.multicast_pkts.count
    • com.dynatrace.extension.network_device.if.in.broadcast_pkts.count
    • com.dynatrace.extension.network_device.if.out.broadcast_pkts.count
    • com.dynatrace.extension.network_device.if.in.ucast_pkts.count
    • com.dynatrace.extension.network_device.if.out.ucast_pkts.count
    • com.dynatrace.extension.network_device.if.lastchange

Full version history

🪲 Fixed in this version:

  • Removed generic entities from the built-in dashboard to align with other network extensions.

ℹ️ This version requires ActiveGate version 1.313.0 or higher.

Full version history

✨ New in this version (3.0.1):

  • The following metrics from the default feature set were regrouped into a new control-plane feature set:
  • com.dynatrace.extension.palo-alto.generic.sys.uptime
  • com.dynatrace.extension.palo-alto.generic.cpu.management.utilization
  • com.dynatrace.extension.palo-alto.generic.cpu.system.utilization
  • com.dynatrace.extension.palo-alto.generic.mem.allocation.units
  • com.dynatrace.extension.palo-alto.generic.mem.size
  • com.dynatrace.extension.palo-alto.generic.mem.used
  • com.dynatrace.extension.palo-alto.generic.mem.allocation.failures.count

⚠️ WARNING: if you want to keep monitoring these metrics, you must manually toggle on the new feature set in the updated extension configuration.

🚀 Improved in this version:

  • Corrected key of interface errors metric for proper display in the Infrastructure & Operations app, from if.in/out.err.count to if.in/out.errors.count.
  • Removed redundant com.dynatrace.extension.palo-alto.generic.device.entity metric to align with our standards.

⚠️ WARNING: you will have to manually change any dashboard, alert, or other dependent configuration that uses the old metric keys.

🪲 Fixed in this version:

  • Assigned correct OID to the com.dynatrace.extension.palo-alto.generic.cpu.system.utilization metric.
  • Cleaned up duplicate attributes in the Infrastructure & Operations app.

Full version history

✨ New in this version:

  • To align with other network extensions, the following metrics were added default feature set:

    • com.dynatrace.extension.network_device.if.bytes_in.count
    • com.dynatrace.extension.network_device.if.bytes_out.count
    • com.dynatrace.extension.network_device.if.in.err.count
    • com.dynatrace.extension.network_device.if.out.err.count
    • com.dynatrace.extension.network_device.if.in.discards.count
    • com.dynatrace.extension.network_device.if.out.discards.count
    • com.dynatrace.extension.network_device.if.status

    This means that interfaces will now be monitored as part of the default feature set. It is still possible to disable interface monitoring by using the filter $eq() in the Pattern to filter capturing of Interfaces by Name field of the monitoring configuration.

  • Added out-of-the-box Platform dashboard.

  • The dt.security_context property will now be propagated to all entities created by this extension.

ℹ️ This version requires ActiveGate version 1.313.0 or higher.

Full version history

Version 2.9.7 (09 May 2025)

✨ New in this version:

  • Added dimensions sw.version and chassis.type to the metric com.dynatrace.extension.palo-alto.generic.sys.release.dates.
  • These dimension values will now show as attributes of the Palo Alto Device entity.

ℹ️ This version requires ActiveGate version 1.290.0 or higher.

Full version history

✨ New in this version:

  • Added dimensions ha.peerstate, app.version, threat.version, av.version, wf.version and urlfiltering.version to the metric com.dynatrace.extension.palo-alto.generic.sys.release.dates. These dimension values will now show as attributes of the Palo Alto Device entity.
  • Added charts for logging metrics to the Palo Alto Device entity screen.

🚀 Improved in this version:

  • The com.dynatrace.extension.network_device.sysuptime and com.dynatrace.extension.palo-alto.generic.sys.uptime now represent the time since the device was started (OID 1.3.6.1.2.1.25.1.1.0) as opposed to the time since the SNMP service was started (OID 1.3.6.1.2.1.1.3.0).

ℹ️ This version requires ActiveGate version 1.290.0 or higher.

Full version history

🚀 Improved in this version:

  • To better control licensing costs the following changes have been made to the extension's feature sets:
    • The generic interface metrics were moved from the default feature set to interface.
    • Added new feature set hardware to which the power consumption and sensor metrics were moved.
      • ⚠️ When automatically upgrading existing configurations, the new feature set will be disabled by default. To continue monitoring power consumption and sensor metrics you will need to manually update each monitoring configuration and enable the new feature set after upgrading. ⚠️
  • Added a status dimension to the com.dynatrace.extension.palo-alto.generic.cpu.system.utilization and com.dynatrace.extension.palo-alto.generic.cpu.management.utilization metrics corresponding to OID 1.3.6.1.2.1.25.3.2.1.5.

🪲 Fixed in this version:

  • Fixed bug where interface attributes would sometimes not be populated.

ℹ️ This version requires ActiveGate version 1.290.0 or higher.

Full version history

✨ New in this version:

  • Added power usage metrics com.dynatrace.extension.palo-alto.generic.power.available and com.dynatrace.extension.palo-alto.generic.power.used and corresponding charts as part of the general feature set.
  • Added metrics com.dynatrace.extension.palo-alto.generic.gateway.utilization, com.dynatrace.extension.palo-alto.generic.sessions.utilization, com.dynatrace.extension.palo-alto.generic.sessions.proxy as part of the gateway feature set.
  • Added interface packet metrics com.dynatrace.extension.palo-alto.generic.if.in.ucast.packets.count and com.dynatrace.extension.palo-alto.generic.if.out.ucast.packets.count and corresponding charts as part of the interface feature set.
  • Added metrics com.dynatrace.extension.palo-alto.generic.mem.allocation.units and com.dynatrace.extension.palo-alto.generic.mem.allocation.failures.count as part of the memory feature set.
  • Added a new feature set zone with metrics com.dynatrace.extension.palo-alto.generic.zone.active.tcp.cps, com.dynatrace.extension.palo-alto.generic.zone.active.udp.cps and com.dynatrace.extension.palo-alto.generic.zone.active.otherip.cps.
  • Added a new feature set device-logging with metrics com.dynatrace.extension.palo-alto.generic.pandeviceincominglograte and com.dynatrace.extension.palo-alto.generic.pandevicewritelograte.
  • Added a new feature set pan-sys with the metric com.dynatrace.extension.palo-alto.generic.sys.release.dates.
  • New entities and metrics were added to represent Palo Alto as a network device

🚀 Improved in this version:

  • Changed the interface speed dimension to use the ifHighSpeed OID 1.3.6.1.2.1.31.1.1.1.15 instead of 1.3.6.1.2.1.2.2.1.5.

Full version history

Fixed bug where metrics weren't being picked up in management zones with Palo Alto entities.

Full version history

Breaking changes

Dropped support for 32-bit counter octet in/out interface metrics. Only 64-bit counters are now supported. Only devices with Firewall PAN-OS version earlier than 8.1 will be affected.

The interface_high_capacity feature set was dropped as those metrics are now in the interface feature set. Before being able to upgrade your monitoring configurations you will need to manually disable the interface-high-capacity on those configurations (if enabled).

Full version history

Breaking changes

The following metrics of the interface_high_capacity feature set are renamed

  • com.dynatrace.extension.palo-alto.generic.if.in.octets to com.dynatrace.extension.palo-alto.generic.if.hc.in.octets
  • com.dynatrace.extension.palo-alto.generic.if.out.octets to com.dynatrace.extension.palo-alto.generic.if.hc.out.octets
  • com.dynatrace.extension.palo-alto.generic.if.in.err to com.dynatrace.extension.palo-alto.generic.if.hc.in.err
  • com.dynatrace.extension.palo-alto.generic.if.out.err to com.dynatrace.extension.palo-alto.generic.if.hc.out.err
  • com.dynatrace.extension.palo-alto.generic.if.in.discards to com.dynatrace.extension.palo-alto.generic.if.hc.in.discards
  • com.dynatrace.extension.palo-alto.generic.if.out.discards to com.dynatrace.extension.palo-alto.generic.if.hc.out.discards

Any dashboards or metric events relying on these metrics will need to be reconfigured.

Customers not using the interface_high_capacity feature set are not affected.

Description

Renamed high capacity interface metrics, to fix a bug where having both the interface and interface_high_capacity feature sets enabled at the same time would cause inaccurate metrics to be ingested.

Full version history

No release notes

Full version history

No release notes

Full version history

Fix for dashboard to be compatible with feature flags

Full version history

  • bugfix: added missing chartCards
  • bugfix: added featureSet with high capacity interface metrics to fix data discrepancy

Full version history

v0.4.0

  • Added ability to use filters for Interface Name, Admin and Operational Status

Full version history

Substract of suffix ".count" in metric com.dynatrace.extension.palo-alto.generic.sys.uptime and changed it type to gauge

Full version history

  1. New calculated metrics:

    • func:com.dynatrace.extension.palo-alto.generic.if.in.octets.bitpersec
    • func:com.dynatrace.extension.palo-alto.generic.if.out.octets.bitpersec
    • func:com.dynatrace.extension.palo-alto.generic.mem.utilization

  2. Corrected oid for dimension: if.keyx

  3. New dimension if.descr for subgroup interface

  4. Added topology, relationships and screens

Full version history

Version 0.1.15 (initial):

  • SNMP DataSource configuration
  • dashboard template
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Fully managed service for delivering real-time streaming data.

Amazon Kinesis Data Streams logo

Amazon Kinesis Data Streams

Collect log and event data from sources such as servers, desktops, and mobile devices.

Amazon Kinesis Video Streams logo

Amazon Kinesis Video Streams

Provides you SDKs to install on your devices to make it easy to stream media.

Amazon Lex logo

Amazon Lex

Service for building conversational interfaces for applications using voice and text.

Amazon MQ logo

Amazon MQ

Managed message broker service for Apache ActiveMQ that makes it easy to migrate to a message broker in the cloud.

Amazon MSK logo

Amazon MSK

Fully managed service that enables you to build and run applications that use Apache Kafka to process streaming data.

Amazon Neptune logo

Amazon Neptune

Fast, reliable, fully managed graph database built for highly connected datasets.

Amazon Polly logo

Amazon Polly

Cloud service that converts text into lifelike speech.

Amazon Quantum Ledger Database (QLDB) logo

Amazon Quantum Ledger Database (QLDB)

Ledger by a central trusted authority that provides an immutable, and cryptographically verifiable transaction log.

Amazon Redshift logo

Amazon Redshift

Data warehouse product which forms part of the larger cloud-computing platform AWS.

Amazon Rekognition logo

Amazon Rekognition

Amazon Rekognition makes it easy to add image and video analysis to your applications.

Amazon Route 53 logo

Amazon Route 53

Effectively connects user requests to infrastructure running in AWS.

Amazon Simple Email Service (SES) logo

Amazon Simple Email Service (SES)

Cloud-based service that helps developers send marketing, notification, and transactional emails.

Amazon Simple Notification Service (SNS) logo

Amazon Simple Notification Service (SNS)

Provides a simple web services interface that can be used to create topics you want to notify apps.

Amazon Simple Queue Service (SQS) logo

Amazon Simple Queue Service (SQS)

Programmatic sending of messages via web service applications.

Amazon Simple Workflow Service (SWF) logo

Amazon Simple Workflow Service (SWF)

Makes it easy to build applications that coordinate work across distributed components.

Amazon Textract logo

Amazon Textract

Makes it easy to add document text detection and analysis to your applications.

Amazon Transfer Family logo

Amazon Transfer Family

Provides fully managed support for file transfers directly into and out of Amazon S3 using SFTP, FTPS, and FTP.

Amazon Translate logo

Amazon Translate

Text translation service using machine learning to provide high-quality translation on demand.

Amazon VPC (NAT Gateway) logo

Amazon VPC (NAT Gateway)

Connect to the Internet from instances within a private subnet in an AWS Virtual Private Cloud.

Amazon WorkMail logo

Amazon WorkMail

Secure, managed business email and calendaring service with support for existing desktop and mobile email clients.

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