showback | Dynatrace news The tech industry is moving fast and our customers are as well. Stay up-to-date with the latest trends, best practices, thought leadership, and our solution's biweekly feature releases. Tue, 19 May 2026 12:18:13 +0000 en hourly 1 Cost allocation for logs: Precise, flexible, and non-disruptive https://www.dynatrace.com/news/blog/cost-allocation-for-logs-precise-flexible-and-non-disruptive/ https://www.dynatrace.com/news/blog/cost-allocation-for-logs-precise-flexible-and-non-disruptive/#respond Fri, 12 Dec 2025 19:04:55 +0000 https://www.dynatrace.com/news/?p=72209 AIOps strategy

Today, most enterprise IT teams operate as internal service providers. It’s likely that you and your team offer services, applications, and infrastructure while charging costs back to business units and application owners.

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AIOps strategy

As onboarding and deployment become faster, self-service and automation have become a requirement; more than ever before, costs must remain predictable, attributable, and easy to report.

If you’re working to make log spend visible and fair across teams, you’re not alone—this is a common challenge in modern, and cloud native environments.

Assign cost centers and products

Dynatrace allows precise cost allocation for logs, so you can attribute log ingestion and retention to the right cost centers and cost products. This makes internal showback and chargeback straightforward.

Map your signals with your company structure to allocate costs to a cost center or an application
Figure 1. Map your signals with your company structure to allocate costs to a cost center or an application

Why this matters

  • Cloud-native apps and microservices generate log sources rapidly, while shared platforms can blur ownership. Cost allocation brings clarity.
  • Teams want autonomy and instant access, without surprises. Build accountability and trust with simplified and automated cost attribution.
  • Service providers require accurate reporting for budgeting, audits, and governance purposes. Cost allocation makes it predictable and repeatable, with more than 60,000 cost allocation combinations out of the box and more available for our large enterprise customers, who are adopting this feature today at scale.

Cost optimization is a team sport

The era of budgets and cost optimization being a concern solely left to finance departments is a thing of the past. Teams are expected to own their budgets. Meaning that cost optimization is not a separate accounting artifact, but rather a shared accountability that each team is expected to contribute to.

Whether your teams offer services, applications, or infrastructure, they will want to leverage logs. Team-level accountability for log management begins with allocating log spend to individual products, owners, or any other method your FinOps practice uses for tracking.

With cost allocation for logs, you can take the non-disruptive route

You can leverage the established and defined annotations and labels of the source, for instance, directly from Kubernetes.

But there might be reasons you want to make that attribution at the processing stage:

  • Your source might not be capable of providing annotations and tags.
  • You don’t have the resources to configure each source individually to match attribution.
  • You might want to take a centralized approach, rather than contacting each team individually.
  • Your cost allocation requirements are too complex and require a script or a processing technology.

In Dynatrace OpenPipeline®, you can enrich your logs during processing. What may be tedious manual work elsewhere is now centralized and automated.

Set cost-related attributes as part of your central processing in OpenPipeline or reuse attributes from your source
Figure 2. Set cost-related attributes as part of your central processing in OpenPipeline or reuse attributes from your source

Whatever your requirements and expectations are, whether you need simple tagging or complex attribution rules, OpenPipeline is here to help.

Because cost optimization is a team sport, the output aligns perfectly with the most common FinOps formats, providing the exact granularity necessary to support enterprise-wide optimization initiatives.

What’s new with cost allocation

  • Billing usage events for logs can now be enriched with dt.cost.costcenter and dt.cost.product.
  • Attribution of cost centers and products should best take place at source, but can be dynamically processed with OpenPipeline.
  • You can mix and match both attributes or use them individually. This allows you to allocate costs by business unit and product/service, allowing for granular chargeback and showback.

Example: Chargeback and showback with Dynatrace cost attributes

Many organizations use chargebacks to create accountability and transparency for shared costs by charging internal departments for the resources or services they consume, based on actual usage. An effective way to implement this with Dynatrace is to use the dt.cost.costcenter and dt.cost.product attributes together.

Consider a scenario where a central IT team provides observability services to multiple business units, such as Retail, Corporate Banking, and Wealth Management. Each unit runs several applications that generate logs through ingestion channels, such as OneAgent®, Log Ingest API, or OpenTelemetry integrations. To ensure accurate cost attribution, the IT team configures these log sources to automatically enrich each log with the appropriate cost center and product identifiers.

For example, logs generated by the Retail unit’s mobile banking app are enriched with dt.cost.costcenter: retail and dt.cost.product: mobile-app. This dual-tagging approach allows the central IT team to allocate log-related costs to the correct business unit and break down those costs by specific products or services within that unit. When billing usage events are enriched with these attributes, Finance teams can apply direct chargeback methods.

Optimize log spend with granular showback

Using the same attribution, IT teams can generate detailed reports showing how much each cost center is spending on log ingestion and retention, as well as which products drive that spend. These reports can be flexibly incorporated with other costs attributed to the same owners or products, such as query costs, using Lookup data in Grail®.

Now consider that same Retail unit. The granular attribution shows that the mobile app is responsible for 70% of its log spend. The team can now take targeted actions. For instance, it can reduce log verbosity in non-critical flows or adjust retention policies to optimize costs.

Meanwhile, central IT maintains full transparency and control over the shared observability platform. This centrally operated, data-driven chargeback model allows teams to operate autonomously without disruption, while aligning with FinOps principles.

Create showback or chargeback reports with account-wide visibility that shows which teams and products retain and ingest logs.
Figure 3. Create showback or chargeback reports with account-wide visibility that shows which teams and products retain and ingest logs.

Getting to the numbers

You can report and analyze cost allocation in multiple ways, depending on your audience, business requirements, workflows, and the tools you have.

  • Dashboards: Crafting individual dashboards to visualize log ingestion and retention by cost center and product is one of Dynatrace’s key strengths. Individual filters, views, and visuals allow you to slice and dice custom dashboards for your teams.
  • Notebooks: Explore and validate enriched billing usage events alongside Grail data for deeper analysis or ad‑hoc investigations. This route allows admins to align consumption data with log query insights of users in a shareable manner, as the results are stored. Non-admin users can view the results this way when the Notebook is shared with them.
  • Account Management portal: Create cost management reports to track accrued costs and perform showback/chargeback at scale across business units and products, sent by email and downloadable in CSV format.
  • Lookup data: Some organizations may prefer using lookup tables to allocate costs to their owners or products. This is a good fit for customers who already work with organizational structures that link owners with product and their respective cost centers. It can also serve as an additional support to track queries in your environments. Learn more about Lookup data in Grail.

With these views, IT and Finance can align on the same source of truth, driving targeted optimizations such as adjusting log verbosity in non-critical flows or tuning retention policies, while maintaining shared platform governance.

Get started: a guide for cost allocation

Let’s recap the best practices to get started successfully:

  1. Inventory your log ingest channels and sources (OneAgent, API, OpenTelemetry, cloud/hyperscaler forwarders, log shippers).
  2. Define attributes and assign labels for dt.cost.costcenter and dt.cost.product at the source before ingestion, for example, in Kubernetes, OneAgent, or the API and OpenTelemetry configuration of your apps and services.
  3. If updating agents or code changes aren’t feasible, define OpenPipeline rules to enrich during the process.
  4. Send sample data, verify attributes configured in Grail, and confirm visibility using the Logs app or your existing dashboards.
  5. Iterate by team/product, expand coverage, and standardize reporting in the Account Management portal.

New to Log Management & Analytics in Dynatrace?

Ready to make log costs clear, fair, and easy to report? Define your attributes, turn on enrichment, and give your teams the accountability and insights they need—without slowing them down.

If you’re already using Dynatrace Platform Subscription (DPS), you can instantly get started with logs today! Additional resources and downloads are available in our community examples space on GitHub.

We invite you to explore our Dynatrace Playground tenant at no cost or to start a free trial to ingest your first logs with cost allocation.

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Level up your strategic IT management with fully cost-transparent, fine-grained Dynatrace Cost Allocation https://www.dynatrace.com/news/blog/cost-transparent-fine-grained-dynatrace-cost-allocation/ https://www.dynatrace.com/news/blog/cost-transparent-fine-grained-dynatrace-cost-allocation/#respond Wed, 27 Nov 2024 19:41:16 +0000 https://www.dynatrace.com/news/?p=66905 AIOps strategy

Due to rapid innovation, the Dynatrace® platform is now utilized across enterprise departments and is invaluable beyond central IT teams. The new, fine-grained Dynatrace Cost Allocation feature enables the automated attribution of Dynatrace costs to your departments, teams, or apps. This significantly reduces overhead and provides new cost transparency and control, extending the existing cost management features of the most customer-friendly licensing model available in the observability market.

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AIOps strategy

In large enterprises, attributing IT costs to various cost centers, teams, or departments can be cumbersome and is typically only possible through significant manual overhead. Sometimes, introducing new IT solutions is delayed or canceled because a single business unit can’t manage the operating costs alone, and per-department cost insights that could facilitate cost sharing aren’t available.

In scenarios like these, automated and precise cost allocation can make a huge difference. Cost Allocation also unlocks new possibilities for strategic IT management, empowering you to align IT spending with your business priorities and serving as a fundamental prerequisite for adopting FinOps practices.

FinOps, short for Financial Operations, is a methodology combining finance, technology, and business teams to optimize cloud spending and maximize value in cloud environments. Costs and their origin are transparent, and teams are fully accountable for the efficient usage of cloud resources.

Cost allocation with Dynatrace Platform Subscription (DPS)
Figure 1. Cost allocation with Dynatrace Platform Subscription (DPS)

With the addition of the new Cost Allocation feature, the Dynatrace Platform Subscription now enables the application of FinOps, providing detailed cost transparency in near real-time (data is updated every 15 minutes), which is paramount to taking your strategic IT management to the next level.

Automatically allocate costs to teams, departments, or apps for full cost-transparency

In recent years, the Dynatrace platform expanded with many innovative features covering various use cases, from business insights to software delivery. These enhancements enable you to extract more value from your data, leading to wider adoption across enterprise departments. As Dynatrace now powers many different teams, the Cost Allocation feature helps you better control and prioritize your internal spending.

Incurred usage can be tagged at its origin based on your unique company structure. Also known as “chargeback” or “showback,” this functionality enables you to align every aspect of IT expenditure with your organizational framework, as you can now pinpoint exactly where and when costs occur within your organization.

This gives you a better understanding of financial impact and allows for granular strategic decision-making.

Figure 2. Detailed breakdown of incurred costs using the Cost Allocation dashboard
Figure 2. Detailed breakdown of incurred costs using the Cost Allocation dashboard

New insights into cloud spend enable strategic prioritization and business alignment

Dynatrace Cost Allocation is a groundbreaking upgrade for your cost management that provides many benefits:

  • Business alignment: Cost Allocation ensures that every dollar you spend on IT resources is directly linked to your business priorities.
  • Enhanced cost transparency: Enabling detailed tracking and reporting of expenses across various departments and products gives unparalleled visibility into IT costs. This granular level of transparency helps identify cost drivers, monitor usage patterns, and uncover opportunities for cost savings.
  • Increased budget control: Cost Allocation empowers organizations to clearly understand their current costs and resource usage for different cost centers and products.
  • Better planning and forecasting: By analyzing historical data, organizations can forecast future spending and adjust their budgets, promoting a disciplined approach to IT financial planning.
  • Easier Dynatrace rollout across organizations: DPS enhanced by Cost Allocation allows departments to extract value from the Dynatrace platform while only paying for what they need. By leveraging improvements in Identity and Access Management, admins can ensure that Dynatrace users only have access to the data they need to do their jobs.

Explore and visualize your cost data

Allocated costs are stored in the Dynatrace Grail™ data lakehouse, which enables you to utilize the entirety of the Dynatrace platform to analyze, explore, and visualize your data. Start with our downloadable dashboard and customize it to your needs.

Use Davis® AI for accurate forecasting or to automatically catch unexpected spending deviations. You can also set up tailored and automated alerts utilizing the Davis Anomaly Detection app. Our comprehensive suite of tools ensures that you can extract maximum value from your billing data, efficiently turning insights into action.

Figure 3. Set up an anomaly detector for peak cost events.
Figure 3. Set up an anomaly detector for peak cost events.

You can also create individual reports using Notebooks—or export your data as CSV—and share it with your financial teams for further processing.

Set up Cost Allocation

Implementing Dynatrace Cost Allocation is straightforward and can be tailored to fit the unique needs of any organization. The process involves configuring cost center and product fields, setting up an allow list for valid values within account management, and using Dynatrace’s powerful API to extract and analyze cost data.

Best practices include regularly reviewing cost allocation reports, ensuring all relevant expenses are captured accurately, and refining budget limits based on usage trends.

Head over to Dynatrace Documentation to learn more about how to set up cost allocation in your environment.

Conclusion

Dynatrace Cost Allocation is essential for enterprises that seek to align IT spending with business goals, achieve cost transparency, and maintain strict budget control. By leveraging cost allocation, organizations can optimize their IT investments, drive financial efficiency, and support their overarching business strategy.

With regular updates and comprehensive dashboards, businesses can maintain a clear view of their IT spending, ensuring accountability and fostering a culture of cost consciousness.

Get started with Cost Allocation

Existing Dynatrace customers with a Dynatrace Platform Subscription can integrate Cost Allocation into their IT management strategy anytime, achieving unparalleled transparency and budget control across critical areas. Read more to learn how to activate Cost Allocation in your environment, then download the ready-made Cost Allocation dashboard from our dedicated community user group and start monitoring your costs.

With the release of Dynatrace SaaS version 1.303, Cost Allocation is available for host monitoring, security protection, and security analytics. Support for additional capabilities will be added in the future. Our documentation provides more details and will help you better understand the existing limitations.

If you want to learn more about Cost Allocation and experience the functionality live, have a look at our Observability Lab episode with Andreas Grabner and Sophie Mayerwieser: Cloud Cost Transparency with Dynatrace fine-grained Cost Allocation.

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